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Facility Operations Leadership Program

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The Role: What You Are Responsible For

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What You Are Responsible For

As the Facility Manager, you are responsible for running the day-to-day operations of the facility.

You are responsible for how this operation performs every day.

You are accountable for the performance of the operation, the people on your team, the quality of the product, and the condition of the facility.

You are expected to lead the operation with ownership, make decisions with confidence, and ensure standards are met every day.


What This Role Is

This role is responsible for leading and executing all aspects of the operation.

You are expected to:

  • Lead the team and set the standard on the floor

  • Make decisions in real time

  • Solve problems as they arise

  • Ensure the operation runs efficiently and correctly

  • Uphold all company, safety, and regulatory standards

You are responsible for how the operation performs each day.


What You Are Responsible For

Your responsibility covers seven core areas:

People

  • Hire, train, and develop the team

  • Set expectations and enforce standards

  • Delegate Tasks to the team

  • Manage performance, accountability, and culture

  • Ensure the team is staffed and positioned to succeed

Production

  • Run daily operations from start to finish

  • Manage workflow, staffing, and throughput

  • Maintain efficiency while protecting standards

  • Ensure the day is executed according to plan

Product

  • Ensure quality, consistency, and presentation

  • Protect food safety at all times

  • Deliver a product that reflects the standards of Steadfast Farms

Facility

  • Maintain a clean, safe, and organized operation

  • Ensure sanitation standards are met

  • Protect and maintain equipment and workspace

Compliance (USDA, FDA & Food Safety)

  • Operate under USDA inspection with confidence

  • Ensure HACCP, SSOP, and GMP standards are followed

  • Address issues immediately and correctly

  • Maintain a facility that is always inspection-ready

Customers

  • Manage farmer drop-offs and pick-ups professionally

  • Represent Steadfast Farms on the floor

  • Ensure customer product is handled correctly and delivered as expected

Controllable Contribution

  • Align staffing and labor with daily workload and production needs

  • Monitor efficiency and identify opportunities to improve performance

  • Reduce waste and prevent avoidable loss across the operation

  • Maintain control over materials, inventory, and product handling

  • Make decisions that improve output, reduce cost, and strengthen the operation

Running the Operation Like a Business

You are expected to run this operation with a business mindset.

This means taking ownership of performance, not just activity.

Your decisions should reflect:

  • Efficiency

  • Labor utilization

  • Product quality

  • Long-term improvement

You are responsible for how the operation performs, not just how it runs.


Ownership & Accountability

You are accountable for what happens in the facility.

  • If something is not done correctly, you address it

  • If something breaks down, you fix it

  • If standards are not met, you enforce them

You own the outcome.


Moving Forward

The next section will define what you fully own, what requires escalation, and how decisions are made within the operation.

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